Customer service?

Quiz: Which company is this?

All of our account representatives are busy...

"Your approximate wait time is 10 minutes"

We apologize for the delay
We apologize for the delay
We apologize for the delay
We apologize for the delay
We apologize for the delay

19 minutes and counting...

How can this be possible? (no, I'm not trying to buy Springsteen/U2/Hilary Duff/Metallica tickets)

Multiple choice:

a) MCI
b) SBC
c) Sprint
d) All of the above